Due to the large volume of enquires, we would like to assure you that teams are working through these tickets and we thank you for your patience as we respond to your calls and emails with a core focus of supporting you at this time.
Updated Tuesday 7 July, 7.22pm
Dear Melbourne students,
To align with the recent Victorian State Government announcement and the reimposed ‘stage 3 restrictions’ in metropolitan Melbourne and Mitchell Shire areas (effective midnight on the 8 July), the College has had to review the evolving COVID-19 situation in Victoria.
We continue to have a steadfast focus on the health and safety of all students, staff and clients across the College, and with this in mind we have concluded that the Melbourne campus will unfortunately be closed, effective Thursday 9 July for a period of 6 weeks (subject to change and based on state government directive).
This decision has not been made lightly, and we would like to acknowledge that this will be disappointing for many students that were committed to S1|20 clinical and practical completion classes and Clinic Block 3.
After careful deliberation, based on the escalating number of COVID-19 cases in Victoria, the College continues to support a proactive and preventative approach to support the health and wellbeing of all students, staff and clients.
We are able to confirm that there are currently no cases of COVID-19 on the Melbourne campus or clinic locations. The decision to close the Melbourne campus has been made to align with current state government regulations and advice.
Victorian State Government COVID-19 Health and Human Services
Australian Government Department of Health
The College is currently reviewing the impact of the Melbourne campus closure and how this will impact your studies across the next six weeks, as follows:
We respect and understand that this will have an impact on your studies and course progression. The College does not have an immediate answer for how this situation will look and evolve, however, please rest assured that we are reviewing the scenarios and will announce further details for students by the end of the week.
If you or your family are impacted by the current situation and are seeking professional support, we recommend that you reach out to:
We thank you for your patience during this uncertain and challenging time and encourage you to remain diligent and vigilant about the health and safety of yourself and your family.
Updated 5 May 2020 at 4.28PM (AEST)
Based on feedback from our students who sought more consistency with their clinic subjects, in order to manage their studies alongside their work, life and family commitments, we have introduced a new Clinic Block Model to replace the old semester model.
With a consistently changing clinic schedule from semester to semester, we understood the challenges it posed to many of you. In addition, due to the long semester breaks in clinic, we found it difficult to promote a continuity of care for our clients, and ultimately retain our clients. Now that the clinic will be open for 48 weeks of the year, it will allow both students and clients to have more consistency and give students more opportunity to study and treat outside of a traditional semester. You will be able to start a Clinic Block during a semester break – this will not only help with study workloads, but also with the advancement of your degree.
We recognise that many of you are supporting their families through working and parenting, and that adding study on top of these existing commitments was challenging with the old clinic model. The new Clinic Block Model allows you to achieve your goals and pursue a passion in natural health by offering more flexibility to juggle commitments across multiple blocks, based on your availability throughout the year.
The Clinic Block Model aims to:
Read more about the Clinic Block Model by visiting Current Students > FAQ's.
Updated 24 April 2020 at 12.38PM (AEST)
As we navigate our way through these ever-changing circumstances, we are frequently updating our planning based on new information and the opportunities that also result from the evolution of change.
During planning the details of accommodating the S1|20 practicals and clinic classes with a starting date of July 6, it has been determined that all current theory classes will remain online for S2|20.
We respect that you will have questions surrounding these updates, and that many students are still adapting to the online delivery modules. We ask that you keep an eye on communications, as we will continue to frame these delivery mediums and associated changes (from an academic perspective) over the coming weeks, and detail how these will be implemented across the remainder of 2020. Please refer to the recent communications from the Director of Education on the student portal and the LMS.
We thank you for embracing the online and live streaming delivery model, and continuing to be diligent and committed to your studies in these challenging times.
The weekly COVID-19 communication along with the website, student portal, and LMS notifications will allow you to keep an eye on regular updates.
Continue to remain vigilant and diligent about you and your families health, safety and wellbeing at this time. Stay safe and stay well!
You can view all of the past College updates here.
The Virtual Librarian hours have been extended to cover from 8am-8am (AEDT) Monday-Friday.
EBSCO and ProQuest are providing unlimited simultaneous access to most e-books across a number of publishers, please connect with the Virtual Librarian for detail – this means a large number of our most popular e-books will now be freely available to all students through the library electronic holdings.
Support teams across the College are receiving a large volume of enquires and we are working on all ticket and phone enquiries, please allow a 36-72 hour response time as we answer your questions and support you at this time.
For student services support call 1300 462 887 (ext.2) or email firstname.lastname@example.org
For support across departments log into the student portal or raise a ticket.
This is a stressful time as what we have known is now the unknown. It is very important that you take the time you need to also take care of yourself at this time, the SAP is available 24/7 free of charge by calling 1800 336 207 and available for confidential counselling, please do reach out to this team if they can be of any support in helping support you and your family at this time.
In this unprecedented time, we thank you for your continued patience and ensure you that we are focused on answering all your enquires, supporting your questions and committed to working on solutions that support your present circumstances.
At the College, all teams are dedicated to ensuring that you can continue with your studies online and return to campus with minimal disruption and maximum flexibility to support the successful completion of your planned studies.
At this time please ensure that you have all the support that you, your family and friends need and be vigilant about your health and wellbeing.