Due to the large volume of enquires, we would like to assure you that teams are working through these tickets and we thank you for your patience as we respond to your calls and emails with a core focus of supporting you at this time.
Updated 8 April 2020 at 5.17pm (AEST)
We know how important it is to try to maintain a sense of wellness and normality in amongst all the chaos that is happening around us right now, which is why we want to make sure that you have access to the books that you need for study.
We would like to assure you that the highest health and safety practices are being adhered to in our warehouse and we are following the latest advice and guidance from the Department of Health as well as any imposed Government restrictions to ensure that these books are delivered safely.
As part of these safety measures, this means that, for the moment, we will dispatch orders once per week on a Friday. All orders will be sent via either standard or express post, however we understand this new process might cause some delays so we strongly encourage you to order as early as you can to ensure you have your books ready for you to start your studies and time these with your current schedule.
To celebrate the reopening, students receive 10% off on all full-priced items (*excludes bundles & packs). To receive your discount, type the code STUDY10 into the discount box at the checkout.
You can visit the Endeavour bookstore online: https://endeavourbookstore.com.au/
We're here to help. If you have any questions or concerns, please reach out to the bookstore via email or call us on 07 3253 9525 and leave a message.
Join Sarah for a meditation on the Tuesday 14 April at 2.30pm AEST. The meditation session will run for 15 minutes, however, please allow 30 minutes for the session.
Sarah is a Lecturer and Clinic Supervisor at the Perth campus, and also has her own naturopathic clinical practice in East Perth. For more information, visit the events page, or register here.
Student Assistance Program (SAP)
It is very important that you take the time you need to also take care of yourself at this time, the SAP is available 24/7 free of charge by calling 1800 336 207 and available for confidential counselling, please do reach out to this team if they can be of any support in helping support you and your family at this time.
As we navigate our way through these ever-changing circumstances, we are frequently updating our planning based on new information. We can assure you that we have teams working on clinical and practical modelling and thank you for your continued patience as these are being finalised to ensure that we continue to support the continuation of your learning.
We recommend that you keep a watch on the weekly COVID-19 communication that will be sent every Wednesday morning, alongside the website, student portal and LMS notifications for College updates.
For the latest resources and information visit The Department of Health’s website here.
Please stay vigilant about you and your family’s health and safety at this time.
The Virtual Librarian hours have been extended to cover from 8am-8am (AEDT) Monday-Friday.
EBSCO and ProQuest are providing unlimited simultaneous access to most e-books across a number of publishers, please connect with the Virtual Librarian for detail – this means a large number of our most popular e-books will now be freely available to all students through the library electronic holdings.
All students that are eligible to graduate have received notification today that graduation ceremonies have been postponed. We respect that this is disappointing, however your health, the heath of your family and friends is a priority during the evolving COVID-19 situation globally.
The College will continue to monitor this situation closely and we hope to be able to celebrate this milestone and significant achievement with you all at a later date.
The website will be updated with information as it comes to hand. For all enquires and FAQs please contact the teams at email@example.com
Support teams across the College are receiving a large volume of enquires and we are working on all ticket and phone enquiries, please allow a 36-72 hour response time as we answer your questions and support you at this time.
For student services support call 1300 462 887 (ext.2) or email firstname.lastname@example.org
For support across departments log into the student portal or raise a ticket.
This is a stressful time as what we have known is now the unknown. It is very important that you take the time you need to also take care of yourself at this time, the SAP is available 24/7 free of charge by calling 1800 336 207 and available for confidential counselling, please do reach out to this team if they can be of any support in helping support you and your family at this time.
In this unprecedented time, we thank you for your continued patience and ensure you that we are focused on answering all your enquires, supporting your questions and committed to working on solutions that support your present circumstances.
At the College, all teams are dedicated to ensuring that you can continue with your studies online and return to campus with minimal disruption and maximum flexibility to support the successful completion of your planned studies.
At this time please ensure that you have all the support that you, your family and friends need and be vigilant about your health and wellbeing.