What is the Student Portal?
The Student Portal is where you can manage the administrative affairs of your enrolment. You can find the following helpful resources in the Student Portal:
Access the Student Portal here.
What is the LMS?
The Learning Management System (LMS) is where all of your learning takes place. On the LMS you can access course materials, submit assignments, contact lecturer/tutor, access a range of support tools and more.
How do I access my Endeavour student email?
Students can access their Endeavour student email (eWeb) via this link: outlook.office.com
Alternatively, students can access their eWeb by logging in to their LMS account and opening their student eWeb account from there.
How do I get my student card?
To get a student card please email firstname.lastname@example.org with the following information
You will be contacted by your campus librarian when your ID card is ready for collection on campus.
What is the Student Code of Conduct?
The purpose of this Code of Conduct underpins the Endeavour student experience to define the partnership that exists between students, the staff who teach them and the broader College community. This Code outlines what it means to be a member of the Endeavour student community and the responsibilities and expectations associated with this.
Where do I go for help?
How do I certify my documents?
A 'certified copy' of an original document is a copy that has been verified as being a true and correct copy of an original document. This is done by a person who is authorised to certify copies of original documents. If required, it is important that you submit good quality, clearly scanned, colour certified documents to Endeavour. Documents in a language other than English, must have the English translation prepared by an accredited translator. The certification must be on the copy, not on another page attached to the copy.
For certified documents to be accepted by Endeavour, the certifying officer must:
In addition, if the certifying officer is a Justice of the Peace, the certifying officer must list their registration number and state or territory of registration.
Example documents of what we may ask to be certified are as follows:
How do I enrol into a subject?
Enrolling into subjects is a 3-step process. Head to the Re-enrolment page to find instructional videos and resources that will show you how to enrol into a subject.
How do I choose my next subjects to enrol in?
The first step to choosing your next subjects to enrol in is to Plan your Course Progression. The Re-enrolment page contains an instructional video on how you can plan your Course Progression and the resources required.
What determines part time and full-time study load?
Each subject has an Austudy percentage weighting as outlined in the Course Structures. Your study load is determined by this percentage weighting across the Semester 1 and Semester 2 periods.
A part-time study load is the equivalent of a 50% to 62.5% study load. It is recommended that a student completes a minimum part time study load to meet course completion timeframes.
A full-time study load is the equivalent of a 75% to 100% study load.
Moving between a part-time and full-time study load is simple as study loads are determined by you.
How do I apply for FEE-HELP to fund my studies?
Before your first census date you are required to submit an electronic Commonwealth Assistance Form (eCAF) via the Student Portal. Please bring proof of Australian Citizenship to your nearest campus in the form of your Australian Birth Certificate, Citizenship Certificate or valid Australian Passport. This documentation must be completed before census date so that your tuition fees can be allocated to a FEE-HELP debt at the census date for each intake of study you enrol into. Please visit www.studyassist.gov.au for more information.
Can I change the intake of my subjects?
Students have the flexibility to change the intake of enrolments prior to the census date. Census dates are outlined in the National Calendars
It is recommended that you review the pre-requisite and co-requisite requirements of your course to ensure you can remain in correct Course Progression, prior to making rearrangements to your enrolments. Head to the Re-enrolment page for more information on planning your Course Progression.
I am struggling with one of my subjects – Where can I get some help?
There are a number of support mechanisms you can access for additional academic support:
I am experiencing circumstances that are affecting my studies, what can I do?
You have a number of support mechanisms available to explore your options if you are having difficulties. In the first instance, you can book a Student Success consultation via your LMS. During this consultation, your Student Success Adviser will provide you with the best advice possible in alignment with your circumstances. This could result in assessment extensions, deferred examinations, additional clinic makeup sessions and/or remittance of FEE-HELP debt.
Endeavour also provides access to TalkCampus, a free to download peer support app for students who are struggling or worried about their mental health. It's accessible 24 hours a day, 7 days a week and free of charge for all current Endeavour students. View more information here
How do I apply for an extension for a written assessment?
Complete an application form via the Student Portal under the 'Special Consideration and Academic Appeal' tile. Select 'Special Consideration’ from the drop-down box, then follow the prompts. Complete the form and submit it.
How do I defer my course?
Course deferrals can be taken for a period of 6 to 12 months. You may request to defer your studies by completing and submitting a 'Defer or Suspend Course' form via the Student Portal found under the 'Forms' tile. If you have any active enrolments, these must be withdrawn prior to requesting a course deferral.
For more information about deferrals, please view the Leave of Absence, Variation of Course and Withdrawal Policy - HE
How do I withdraw from a subject?
You can manage your enrolments via the Student Portal, including enrolling and withdrawing from subjects.
For additional support, please book a consultation with a success adviser via the LMS> Help> Consultations > Success.
What can Student Services help me with?
Everything! For subject enrolment, subject withdrawal, Special Consideration application queries, extension queries, policy explanation, assistance with forms, deferral of exams, deferral of your course, change of personal details, applying to graduate, just to name a few. If you have a query, Student Services can assist, or point you in the right direction.
How do I get in touch with Student Services to speak with a Student Adviser?
How much online study can I do?
Depending on the course you’re studying, some professions have limitations on the amount of online study a student can complete to register. Professional associations vary as to the amount of online learning that they accept in a Bachelor degree. Their standards may change at any time and although Endeavour commits to keeping students informed of such changes, ultimately it is the student’s responsibility to keep abreast of these issues to ensure they meet the qualifications.
Is my subject available for online study?
Our Bachelor of Health Science qualifications offer some subjects via online learning. You can view the list of online subjects available for your degree by viewing the course brochure. Many subjects are offered in multiple intakes over the year. To see when subjects are offered, please view the online schedule of subjects.
When do I get the result for my online subjects?
The result release dates for each online intake are published on the relevant years' Online Student Calendar.
When is the final exam for my online subject?
Examination periods are specified on the relevant years' Online Student Calendar.
How can I access support for my diagnosed medical condition or disability?
Our Access & Equity program is designed to ensure equal opportunity and participation for students with a disability, mental health condition, medical condition, or other circumstances that may affect a student’s learning experience. Adjustments that can be provided by the College can include, but are not limited to; adjustments to the physical environment, teaching delivery and format, assessment extensions, and utilisation of assistance equipment to name a few.
You can find the policies, handbook, and registration form on the Endeavour Website under Access & Equity or get in touch with the team at email@example.com to find out more.
I am feeling extremely stressed, quite overwhelmed and anxious, where do I go to for support?
Endeavour provides access to TalkCampus, a free to download peer support app for students who are struggling or worried about their mental health. It's accessible 24 hours a day, 7 days a week and free of charge for all current Endeavour students. View more information here
If you would like to learn about further support options available to you inside and outside of the College, book a Student Wellbeing Consultation via the LMS at a time that suits you. Our Student Wellbeing Coordinator can help you understand and reframe where you are at, develop an action plan for your next steps and connect you to resources to further support you.
Will the first aid courses run on campus?
Where there is any Campus closure due to COVID lockdown, courses will be rescheduled until the campus can re-open.
Students should have a valid First Aid nationally recognized unit of competency certificate (HLTAID003 or HLTAID011) prior to commencement of a subject (as outlined in the Subject Outline). The competency is valid for 3 years from date of completion and a pdf copy should be emailed to firstname.lastname@example.org for validation and adding to the student’s record.
The check must cover the full teaching period up to and including the results release date for any subject in case of attendance make-up requirements.
Am I able to continue in pre-clinical classes if I am waiting on WWCC / Police clearance documentation that has not been received by census date?
A student enrolled into any pre-clinical subjects that has not attained a WWCC (or equivalent) clearance, will be required to complete a special consideration application to attend the first four weeks of any pre-clinical subjects.
If the WWC (or equivalent) is not received by census date, the College will work with students on a case-by-case basis to establish the individual reasons for delay and the circumstances. Failure to obtain a valid WWC check can result in removal from the subject at census date.
Students should aim in every instance, to have a valid WWC check prior to commencement of a subject (as outlined in the Subject Outline) and take active steps to apply or renew the check as required prior to this date. The check must cover the full teaching period up to and including the results release date of a subject in case of attendance make-up requirements.
The Australian Government has announced loan tax relief for students on FEE-HELP, in the latest announcement for Higher Education Relief Package;
As a student, do I need to apply for the FEE-HELP tax exemption?
No. There is no need to apply for this through the study assist government website. Any subjects that you are enrolled into between 1 April 2020 and 31 December 2021, the loan fee tax exemption will apply. The loan fee will be automatically be applied to all subjects that you enrolled into across this period, and the government department will automatically implement this tax relief on the subjects across the exemption period.
How do I find out more about this fee help tax exemption?
This is an Australian Government Initiative, refer to the Australian Government Department of Education skills and employment website FAQ’s.
Are there any subject limitations?
There are no subject limitations, students may choose to study any subject across 1 April 2020 to 31 December, 2021, and the loan fee tax exemption will apply.
Is this taken off the subject fee?
No. The subject fee is not affected by the loan fee exemption. Only subject tuition fees deferred to a FEE-HELP loan attract a loan fee and for the period 1 April 2020 and 31 December 2021 the government are waiving the loan fee amount.
How do I find out my current FEE-HELP balance?
Contact Study Assist for all information regarding help loans, eligibility and limits. Visit the website or contact them directly. This this is an Australian Government registered loan.
The Australian Government has extended the Coronavirus supplement to students on Youth Allowance for Students, Austudy.