Business Masterclass Series: Customer Service and Retention

July 29, 2021 6:30 p.m. - 7:30 p.m. AEST

Join Kate Hore-Lacy as she teaches you how to surprise and delight - to create customers who last a lifetime AND how to get a steady stream of referrals.

During this session, Kate will cover:

  • How to stop selling by the hour and create packages (so you sell and market less) as well as creating better customer outcomes.
  • How to create a free offer to build a list of warm potential buyers
  • A plug and play script to ask for referrals.
  • How To Give Great Customer Service
  • How to surprise and delight - to stand out and create customers who last a lifetime.

About Kate

Kate Hore-Lacy is a client attraction strategist and sales & mindset mentor. Values driven service providers who struggle with sales hire her to claim their impact, get clients, get praised and get paid! Kate's mission is to empower Good people to be GREAT! And the only way they can do this – is to learn the art of persuasion and use it for good.

She has addressed worldwide audiences through summits, videos and workshops to rave reviews and with over 33,000 followers of her daily videos, has recently been named a LinkedIn sales star. Kate helps GOOD people make GREAT money. Her calling is to empower a NEW wave of entrepreneurs - to create authentic confidence, own their greatness and impact lives!

Kate Hore-Lacy (website).jpg

*This is an Endeavour Student and Alumni exclusive event