Melbourne FAQs

Due to the evolving COVID-19 situation in Melbourne, including reimposed lockdowns and restrictions, we have created this page to provide you with the latest updates and information.

Why has the College decided not to reopen?

This decision has not been made lightly and considerations were given to the below and we are as disappointed as you are not to have you back on campus in 2020.

  • Under the current Stage 4 restrictions, the College is classified as a non-essential business and is prevented from onsite operations until the restrictions are eased.
  • The continued presenting case numbers with State Government predicts the easing of restrictions in late September to December (subject to change with no clear directive of timelines which are reliant on case numbers and the slowing of the spread of COVID-19.
  • State government directive and recommendations are in place for education providers to support remote learning, collaborative projects and online study.
  • We acknowledge that these are very stressful and anxious times as the timelines change every six weeks, however, your wellbeing is important to us and we would like to provide clear directions on the remainder of your studies for 2020 and the planning in place for 2021.
  • Our commitment to the health, safety and wellbeing of all students, staff, clients and the community remains steadfast as State directive restrictions remain in place.

Am I able to take a book out for a longer loan period across this time?

For Melbourne students, loans have been extended to the first week of January. For any students that have issues with returning their loans, please contact either the Virtual Librarian or one of our campus libraries.

Can I still get support from the library team at this time?

Yes, absolutely. The campus and virtual librarian team will be happy to help you at this time. Our campus and virtual librarians are available via the live chat and for one on one appointments.

We recommend you use the live chat function for quick questions and book a consultation via the LMS for an appointment for more in-depth questions. Depending on your location, appointments can be in person or online. The library will also be running webinars, you can find information about these on the library website.

Does this affect S2|20 online or live streaming classes?

No. All S2|20 live streaming classes will continue as normal. Refer to the semester based study calendar 2020 for dates.

Does this affect S2|20 online or monthly intakes streaming classes?

No. All online classes will continue as normal. Refer to the online study calendar 2020 for dates. Refer to online subject availability, online subjects.

If I am currently studying the S2|20 practical completion classes when do my studies start again?

If you are studying the practical completion classes, then these classes will continue in S1|21. The S1|21 timetable is in planning and students will be informed in advance a few weeks prior to the release date, which is expected to be at the end of October. All current enrolments for these classes will be automatically allocated to the new teaching period to ensure that your allocation is secured in the class.

There are only a few hours left for the practical completion part of my studies in Acupuncture, can these be completed on campus?

In all cases where reasonable adjustments are able to be accommodated, we remain committed to adapting subjects to support continued studies and completion. There are several subjects that are currently being live-streamed that will require a set number of hours for completion as per the professional learning outcomes of the subject. Refer to the communications that have been sent to you directly regarding the following subjects: CMAC223, CMAC311, CMAC321, CMAC411, CMAC421.

Based on the easing of restrictions by the State Government, the College will review at that point in time the ability to support completion of these subjects prior to the end of year 2020 or in Summer School 2021. Students will be contacted and informed in advance of any changes to the practical timetabling of subjects and practical hours completion. This is subject to State Government directive and the easing of restrictions.

What will happen to students who are currently enrolled into Clinic Block 4 in Naturopathy and Nutrition

Naturopathy and Nutritional Medicine clinic students will continue their clinical studies according to their current Clinic Block schedule via live streaming utilising virtual patients. The associations have been informed of these changes and are aware of the current special consideration in place based on COVID-19 State Government directive in Victoria.

What will happen to students who are currently enrolled into Clinic Block 4 in Acupuncture or Myotherapy?

These disciplines are manual therapy focused and require face-to-face consultations and needling practices that are regulated to on-campus instruction only (CMBA - Chinese Medicine Board of Australia). These clinical classes will start again in Clinic Block 1, starting in January 2021. The S1|21 and Clinic Block timetable is in planning and students will be informed in advance and a few weeks prior to the release date, which is expected to be at the end of October. All current enrolments for these classes will be automatically allocated into the new teaching period to ensure that your allocation is secured in the class.

Will the Melbourne Endeavour Wellness Clinic clients be notified of our closure and re-opening?

Our local Clinic Manager and Clinic Services Coordinator will continue to work from home managing and communicating to our Melbourne clients. All clients will be updated.

Will completing clinics affect my ability to register with the associations?

We know you will have questions around the associations, and we are glad to inform you that the clinical hours completed to date meet the Association Standards. The continuation of these clinical sessions in a live stream environment using virtual patients will continue to meet the professional learning outcomes of the subject. All associations have been informed of the current circumstances with the COVID-19 restrictions in place as per the State Government directive for Victoria.

Is it possible to do SOCI221 in a live streaming environment, if not why not?

SOCI221 is an important subject that focuses on essential verbal and non-verbal communication skills that you would use in direct face-to-face interactions with clients. As such, to ensure we provide a quality learning experience that is aligned to meeting the professional learning outcomes, we are unable to offer SOCI221 through live streaming at this stage.

This subject will be offered again in Summer School 2021 classes starting in January 2021. The Summer School timetabling is currently in planning and students will be informed in advance of its release which is expected at the end of September.

The S1|21 timetable is in planning, students will be informed in advance and a few weeks prior to the release date, which is expected to be at the end of October. All current enrolments for these classes will be automatically allocated into the new teaching period to ensure that your allocation is secured in the class.

What process do I follow if SOCI221 is a co-requisite for the subjects that are continuing via live streaming?

We understand that there may be cases where pre-requisites and co-requisite requirements will need to be assessed on a case-by-case basis and our academic team are committed to assisting you to progress with your studies. The academic team will then assess this on a case by case basis to assess extra support that may be required based on the subject.

As a first step raise a special consideration application via the Student Portal > Application for Special Consideration

Can I continue with my BIOE221 live streaming theory classes?

Yes, there will be no changes to the BIOE221 live streaming classes that are currently taking place. The practical element of these classes is planned to be scheduled in Summer School 2021. The Summer School timetabling is currently in planning and students will be informed in advance of its release which is expected at the end of September. All current enrolments for these classes will be automatically allocated into the new teaching period to ensure that your allocation is secured in the class.

How will this affect prerequisites and co-requisite into the next teaching period?

We understand that there may be cases where pre-requisites and co-requisite requirements will need to be assessed on a case-by-case basis and our academic team are committed to assisting you to progress with your studies. The timing of the teaching periods we have put in place have considered student progression and is aimed at minimising this problem. As a first step you are able to:

  • Work with the Course Progression team to discuss the options, book a consultation for a dedicated time via the LMS > Learning Resources> Consultation tab to discuss the longer-term planning of your progression across 2021.
  • Raise a special consideration application via the Student Portal > Application for Special Consideration

What do I do if this affects my Austudy Payment?

As a student, it is important that you keep Centrelink updated on any change in circumstances and they will inform you of the expectation for documentation in these circumstances. If they require a letter from the College you may contact Student Services via the help link and request a letter for Centrelink to support a reduction in study load due to special circumstances that are beyond your control (COVID-19 and current State Government directives).

What do I do if I am not yet able to plan 2021 studies due to changing circumstances?

We understand that this is a stressful and challenging time in Melbourne and that plans are subject to change. As a first step, make certain that you speak with a Course Progression or Student Services Adviser as we can work with you on a case by case basis. We respect that everyone’s personal circumstances are different. Based on these, we will be able to discuss the options available to you and take this into consideration. This will help you to make the best decision to support your current circumstances and help with planning your study for the remainder of 2020 and into 2021.

Am I able to pick up more studies online?

Yes, and this may be a good opportunity to settle into online studies for the remainder of the year, based on progression where possible. To discuss or assess these options:

  • The Student Services team are able to help you with your planning, call 1300 462 887 (ext.2) or book a meeting via the LMS> Learning Resources> Consultations tab.
  • Refer to the online study calendar 2020 for dates.
  • Refer to online subject availability, online subjects.
  • To facilitate your progression, pre-requisites will be considered on a case by case basis without compromising the student or client safety, a special consideration application (SCA) can be raised via the student portal.

How do I know what subjects are impacted?

All students have been sent discipline and subject specific details in a separate communication. Please refer to the individual emails sent to your current email address on file. If these communications are not in your inbox, check the spam folder as these may have been redirected based on email service security protocols.

Who can I talk to about these changes?

  • The Student Services team are able to help you with your planning. Call 1300 462 887 (ext.2) or book a meeting via the LMS> Learning Resources > Consultations tab.
  • To facilitate your progression, pre-requisites will be considered on a case by case basis without compromising the student or client safety, a special consideration application (SCA) can be raised via the student portal.
  • For all enrolled students, the College will facilitate the enrolment into 2021 Summer School offerings, S1|21 timetables and Clinic Blocks. This will ensure you secure a place as a priority in a 2021 timetable.

With all these changes I am feeling stressed and anxious. What can I do?

This has been a very challenging year and it is understandable that there will be stress and anxiety at these times. It is important that you have all the support that you need at this time. There are several professional support options that you may choose to contact at any time, refer to the list below.

  • If you or your family are impacted by the current situation and are seeking professional support, we recommend that you reach out to the SAP (Student Assistance Program) on 1800 336 207 (24/7), confidential counselling for study-related or personal problems hotline exclusively for Endeavour students, free for a series of sessions.
  • Student wellbeing webinars available on the website to view click here.
  • Beyond Blue Wellbeing Tools

How will this affect pre-requisites and co-requisites into the next teaching period?

We understand that there may be cases where pre-requisite and co-requisite requirements will need to be assessed on a case-by-case basis. In regard to the timing of teaching periods, we have taken student progression into consideration. The timing of the teaching periods aims to minimise this problem and has taken student progression into consideration. As a first step, please work with the course progression team to discuss the options and the longer-term planning of your progression to completion or raise a special consideration application so we can work with you on a case by case basis. Our academic team are committed to assisting you in any way possible!