1300 462 887

Commencing Students

Welcome to the start of your studies with Endeavour College of Natural Health!

Now that you’re enrolled you will want to prepare yourself for your upcoming study. To assist you in your preparation we recommend doing the following to ensure you’re more than ready.

There's also a handy list of Frequently Asked Questions for your reference.

Preparing for the start of semester

In the lead up to Orientation Week and the start of semester, commencing students can prepare for their studies by undertaking the following:

  • Location: Get to know your local campus by planning your journey.
  • Key information: Read the relevant course information, and familiarise yourself with the College's Policies and Procedures and Student Handbook.
  • Documentation: Complete your FEE-HELP application on the Student Portal by completing an eCAF (electronic Commonwealth Assistance Form) and providing proof of citizenship to the College.
  • Student ID cards: Your student ID card is your proof that you’re a student at Endeavour College of Natural Health, and all students (whether you studying online or on campus) must have one. Your card is used for borrowing items from the library, and acts as your identification during examination periods. Visit your local Endeavour Library to receive your ID card.
  • Textbooks: The national textbook list outlines the titles relating to each subject and can be purchased from Endeavour's Wellspring Bookstore, with on campus locations in Brisbane, Melbourne and Sydney. Semester 1 text book packs are also available for a great discount and you'll have all your books delivered in one go! Wellspring Bookstore offers free shipping to all campuses for collection or you can opt to have them delivered via regular post for a flat shipping fee.
  • Calendar: Download the On Campus Study or Online Study calendar which outlines key dates including semester timings, national public holidays and census dates.

Access your Student Portal

The Student Portal is accessed via the Endeaour website and serves all students to enable you to take greater control of your study. Any class cancellations, room changes and special events will be posted on Student Portal for your information. It is recommended that you check Student Portal Noticeboard regularly to keep up to date with any important information relating to your course.

You can log in to Student Portal using your student number as your user ID and your full date of birth (ddmmyyyy) as your Password (if you are logging in for the first time). You can change your password once you’ve logged on. Student Portal access is available 24 hours after confirmation of your enrolment.

It is important to familiarise yourself with Student Portal as it provides you the ability to:

  • Update your personal details
  • Change your class times for enrolled subjects
  • Re-enrol for each semester of study
  • Access your account and pay fees (credit card only)
  • Access your academic history and see your final subject grades
  • Access forms and resources
  • View the student noticeboard which is our way of keeping you informed of what’s happening at Endeavour and on your campus.
  • Submit a request for assistance for an Academic or Student Services team, or provide the College with formal feedback

Orientation Week: Monday 20 to Friday 24 February 2017

Orientation Week is an opportunity for new students to establish your Endeavour experience by getting to know your course, your lecturers and fellow students, familiarise yourself with the campus, understand study options and learn who to contact for help.

Activities are held at each campus the week before the start of your semester studies. The Semester 1 2017 Orientation Week schedule of activities will be sent to all new students via email or can be downloaded here:

If you haven't obtained your Student ID card, O-Week is the perfect time to do this. Visit your local Endeavour Library to receive your ID card.

Student Services 

Student Advisers are located on each of our campuses and can assist you with any questions you have, as well as providing specialist support during your studies. You will meet members of your local Student Services team during O-Week. 

You can contact a Student Adviser by phoning 1300 462 887 or emailing your lcoal team. Student Advisers can assist you with the following:

  • Re-enrolment and subject/work load advice
  • Personal or Academic issues
  • Changes to your course
  • Applications of special consideration
  • Special individual requirements
  • Assistance finding a tutor
  • Access and Equity Program

You can also find the answers to common questions on the Student FAQ page.

Student Assistance Program

The Student Assistance Program (SAP) is a 24hr/7 day free confidential counselling service provided by AccessSAP, an independent supplier with the focus on maintaining the mental wellbeing of students.

You can contact SAP on 1800 33 62 07 to assist when personal, family or study issues are impacting on your quality of life. More information can be found at www.accesseap.com.au.

Week 1: Monday 27 February – Friday 3 March 2017

Attend your first week of classes: Week 1 is when the lecturers cover the learning outcomes, weekly content, required textbooks and assessment tasks.

Log into the LMS: The Learning Management System (LMS) is where you’ll find everything you need to complete your subjects. You are required to log in every week to view:

  • Lecture notes
  • Complete quizzes
  • Contribute to discussion forums
  • Submit assignments
  • Receive final exam notifications
  • Contact your lecturer
  • Connect with your class through the Noticeboard and The Loop
  • Find additional resources

Access lecture notes: Lecture notes and resources for your on campus subjects can be found in the LMS. This is the same website that our online subjects and enabling courses are delivered from. You will receive your log in details from the Online Learning Team via email at the start of semester.

Access enabling courses: Endeavour’s enabling courses are free self-paced courses delivered online in the LMS for students who would like to increase their knowledge in preparation for study. Courses are offered in Biology, Chemistry, Maths and Academic Skills, Assessments and Computer Skills, and are designed to provide you with introductory knowledge in the sciences to better prepare you for studying at a tertiary level. When you receive your log in details for the LMS you will be able to access the enabling courses at your leisure.

Library Services: Your local Endeavour Library is full of useful resources and friendly staff to assist you in finding what you’re looking for. If you’re not located near a campus library or prefer to find the information you need online, the Library website is where you’ll find what you need. This site boasts a huge number of resources and databases that are added and updated on a regular basis.

Week 2: Monday 6 – Friday 10 March 2017

Important date: Friday 10 March – Final date to change timetable preferences for Semester 1 2017. All timetables are final at this date.

In the second week of semester, in addition to settling into your classes or online subjects, we suggest you:

  • Get advice on Study Skills and Referencing by visiting the Library website or enrolling into the free Enabling Courses on the LMS.
  • Make a start on your assessment tasks by reading the assessment requirementson the LMS for each of your enrolled subjects.
  • Access the Student Portal to keep up to date on what’s happening at Endeavour
  • Visit the Current Students section of the website to view FAQs, find out where to submit forms and where to request assistance.

Week 3: Monday 13 – Friday 17 March 2017

  • Sign up for one of the fun activities happening on campus. These course-based activities are designed to provide practical ways to learn more about how to apply the knowledge you’ll learn in a hands on way. Keep an eye out on campus for details.
  • Find out when your Senior Lecturers are available for an Academic Consult. The Academic department is here to assist and prepare students by offering additional learning support for your assessments and exams. 
  • Visit Student Services if you have any concerns regarding your study load or pending assessments. The team are here to help you and can assist you with any necessary enrolment changes prior to census date at the end of week 4.
  • Ensure that you’re familiar with the Fees Policy. All policies and procedures are available here on our website.
  • Have you completed your eCAF or paid your tuition fees upfront? You have one more week to finalise payment of your enrolled subjects for this semester.

Week 4: Monday 20 – Friday 24 March 2017

Important date: Friday 24 March – Census date

  • Census date: If you need to make any changes to your enrolment the census date is the last day to swap or withdraw from a subject (cancellation fees may apply as per the Fees Policy). Contact Student Services before the relevant census date or complete an Add Drop Swap form. All forms must be submitted by 4pm (local campus time) on the census date. Any forms received after that time will be processed as received after census date, with financial or academic penalties applied.
  • Check out the Resources & Links tab of the Student Portal. If you ever need to submit any forms head over to the Key Contacts and Forms Submission page of this website for where to submit them.
  • Reach out to your fellow students – Why not create some study groups in and around campus? You’ll make some great friends and pick up some study tips along the way.
  • Like the Endeavour Facebook page, and your local campus Facebook pages to follow what’s happening on your campus.
  • Take control of your studies – You get out what you put in. Ensure that you’re informed of policies and key dates. Note your assessment due dates in your diary or phone. Now how to contact your lecturers for academic support, Visit your Student Advisers at reception. Be a responsible student by following the Student Code of Conduct.

Tips for success

  • Observe all Endeavour Policies and Procedures including health and safety
  • Read the Student Code of Conduct
  • Read the Course & Subject Viability Policy
  • Ensure you have the minimum system requirements to access the LMS
  • Check Student Portal regularly for communications from Student Services
  • Familiarise yourself with the resources available to you on Student Portal, LMS, and Libguides
  • Enrol into the free Enabling Courses on the LMS
  • Keep a copy of your student calendar and make a note of your intake/s census dates
  • If you can’t find what you’re looking for…contact us by phone, email, or in person – we're here to help!

This page was last updated on Friday 17 February 2017.