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You will be working with a fun team of osteopaths, massage therapists and front desk staff. The role involves answering incoming calls, managing appointment diaries, greeting patients, processing appointment fees, assisting the practitioners with patient and clinic management, maintaining and updating records, dispensary stock management, clinic presentation and general administrative duties ensuring the clinic is managed professionally. We will only contact suitable candidates. Key objectives of the position: • Providing a friendly and professional service to the clinic patients • Providing efficient practitioner and clinic support • Delivering a positive and valued experience to all stakeholders
ONLY CANDIDATES WITH THE FOLLOWING PROVEN ESSENTIAL ATTRIBUTES WILL BE CONSIDERED: • Exceptional organisational skills and computer literacy • Highly self-motivated to complete tasks and self-manage to meet the demands of the clinic • Hyper-vigilant with privacy and confidentiality and respectful of privacy laws • Confident and bubbly personality • Excellent English Prior Experience • You must have a minimum of 12 months customer service and / or administration experience • Experience in an allied health or medical setting is desirable • Experience with accounts and / or dispensary management is desirable • Experience using clinic management software such as Visual Outcomes or FrontDesk is desirable Knowledge, Skills and abilities • Proven customer service skills • Sound communication skills (verbal and written), with the capacity to communicate effectively with a wide range of people, including practitioners, staff, patients, service providers and suppliers • Excellent telephone manner • High level organisation skills and the ability to work on a number of tasks simultaneously • Attention to detail and accuracy and thoroughness in completing tasks • Ability to work co-operatively within a team, as well as the ability and motivation to self-manage / work independently • Ability to prioritise and organise workflow effectively • Proven computer skills, including Microsoft Office software • Dependable and committed to fulfilling the clinic's needs • Ability and willingness to learn new technology / software programmes, as required • Ability to maintain strict patient privacy and confidentiality • Ability to adjust to changing working conditions such as workload, tasks, policy and procedure • Interest in the allied health industry The position is casual / part-time starting 8 - 12 hours per week, depending on clinic needs. Hourly rate with casual loading of $27.45 applies. Punctuality and reliability is an important part of this role, so living close to Bondi Junction, or possessing independent transport, may be advantageous and having the flexibility and willingness to occasionally fill in or swap with other staff as the need arises. Please only apply if you are interested in a long-term commitment and are available for a minimum of 12 months. Onsite parking and kitchen facilities are available. The clinic is conveniently situated 50 metres from Bondi Junction train station. Australian Citizens and Permanent Residents only (inc. New Zealand Citizens).
If this sounds like you and you're interested in joining our great team, please apply via email to firstname.lastname@example.org Your application must include your CV and a cover letter, and in the cover letter please make sure you note your availability for shifts (days / times you could work) and what period of time you would be available to work at the clinic (e.g. 2 years remaining on degree).