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Clinic Receptionist - Sydney

  • AdvertiserEndeavour College of Natural Health
  • DepartmentCorporate
  • Work TypePart Time
  • LocationSydney, NSW
  • Posted2 Nov 2022
  • Apply

A fast-paced, face-to-face customer-focused role where you will be assisting with the day-to-day operations of the Sydney Endeavour Wellness Clinic.

The opportunity

This is a fast-paced, customer-focused role, you will be the face of the Sydney Endeavour Wellness Clinic greeting clients at reception. The Endeavour Wellness Clinics are a national network of public-facing clinics, which also act as a practical teaching environment for our students. There is a clinic on each of our six campuses nationwide, which offer a variety of affordable natural healthcare treatments to the public.

Your key focus will be to provide excellent service to our students and clients - with an additional focus area of managing the day-to-day operations of the clinic.

Key responsibilities and activities of this role include:

  • Face-to-face customer service
  • Training support to our clinic students and staff
  • Assisting with phone and email enquiries
  • Maintaining client files in line with privacy/confidentiality policies
  • Assist with client database, including contacting clients to rebook appointments and other proactive communications
  • Assist in ensuring timetables and rosters are correctly replicated to facilitate efficient booking opportunity

This role is being offered as permanent, part-time (0.6) located at our Sydney campus.

About you

You are passionate about providing an exceptional customer experience to our clients, staff and students. You are a team player - you take pride in your work and you have an innate desire to drive growth and improvement. You have an interest in the health and wellbeing sector and want to be part of the Natural Health industry.

Using your previous experience in a fast-paced clinic environment, you know how to prioritise and manage conflicting deadlines. You are reliable, positive, highly organised, with strong time management skills and attention to detail.

The following skills and experience will support your success in this role:

  • Exceptional verbal and written communication skills
  • Strong interpersonal skills, with the ability to build effective working relationships
  • Customer service experience in a clinic environment
  • The ability to work independently
  • Highly computer literate, with the ability to learn new systems quickly

About us

Providing the highest standard of education, the most informed curriculum and a nation-wide campus footprint, Endeavour College of Natural Health is Australia's largest provider of Higher Education to the complementary medicine sector.

Our purpose is to be the leader in natural health education, producing experts that keep the world well. We look to transform passion into purpose and are committed to the future and success of natural health. We are the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across Australia. We are proud to produce the experts that keep the world well.

We value our people, as such we focus on their continued professional development as well as their physical and mental wellbeing. Our employees can access our Professional Development Fund for external courses, study any of our Endeavour Short Courses free of charge and access our extensive in-house learning catalogue.

Additionally, to say thank you for the energy, effort, and results our people deliver, Endeavour offers all staff members FREE UNLIMITED clinic consults in all of our disciplines and 15% off all clinic dispensary and retail products!

How to apply

Interested applicants are invited to submit a cover letter and resume which demonstrates an ability to deliver on the responsibilities for the role. Applications close by 16th November 2022. Endeavour College of Natural Health reserves the right to commence screening and interviews as soon as suitable candidates are identified, so please do not delay with your application. In order for your application to progress, please ensure that you complete all the application details, including right to work.

Endeavour welcomes the rich diversity of our community and strives to be inclusive for all. As an equal opportunity employer, we promote social inclusion and encourage applications from Aboriginal and Torres Strait Islander people and the LGBT+ community. Endeavour acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the lands where we live, learn and work.